Onboarding

Subscription plans

Flexible monthly offers for growing businesses

Managing Multi-Accounts

How to set up a completely separate account

Notification settings

Choose which events notify you in the Backoffice and by email

Account Termination

How to terminate an account If you are a Shop Owner, you have the option to Terminate your account permanently . Note: Before you terminate your account, make…

Managing your team

Roles, seats, and how to add, change or remove team members

Add a payment method for my subscription

Add a payment method for my subscription and finalize my registration

Reactivate subscription

Ensure your subscription remains active with a valid payment method

Updating account information

Business name, description, email, social media links, shop address

How to create shipping policies for your Eshop

Set the countries you ship to and define the shipping methods and prices available at checkout.

E-invoicing in the EU

What’s changing and when

Add invoice information for my store

Fill in your Billing Address, Currency & Registration

Onboarding Guide

All you need to know about registration and onboarding

Support Ticket Submission Guidelines

Compose accurate support tickets for quicker resolution

FAQ

Frequently Asked Questions