Reactivate subscription

Ensure your subscription remains active with a valid payment method

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Why my access has been deactivated ?

If you see this message :

Your backoffice access was temporarily deactivated.

it could be for one of the following reasons:

  • Your 14-day trial has ended and you haven't provided a valid payment method.

  • Your payment method is expired or invalid

  • Your payment method is disputed (not enough funds, payment not authorized by your bank)

If your Backoffice is deactivated, only the Account menu is accessible.

How to reactivate my subscription ?

To fix this, make sure you have added a valid payment method and then click Pay this Invoice to process the payment. Once this is complete, full access will be restored.

Add a payment method

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