Managing Multi-Accounts

With Multi-Account management, a single user email address can be use to manage multiple Accounts.

How to Create a New Account

If you are an admin and need to set up a completely separate account (for example, one for B2B and one for Record Shop), you can do this directly from the admin portal.

1. Navigate to admin.common-ground.io/register/finalize

2. Fill in the required details:

   • Business name

   • Country

   • Choose between B2B and B2C account

   • Add a Referral Code (if applicable)

   • Add the same e-mail address as your first account

3. Click Submit

Once created, this new account will appear in your account switcher dropdown, and you can begin configuring its billing and user roles independently.

How to Switch Between Your Accounts

If you have already been invited to multiple accounts, switching between them is instant and straightforward.

1. Log in to your dashboard at admin.common-ground.io.

2. Look at the top-left corner of your screen. You will see your account name.

3. Click on the dropdown menu to choose the account you want to manage.

4. The page will refresh, and you will now be viewing the data and settings for that specific account.