Sales Channels
Backoffice, Eshop, Point of Sale (iOS), Discogs, Bandcamp, Meta catalog, Google Merchant, eBay
17 articles
Backoffice Checkout
Create a Backoffice checkout
For more information on Checkouts, see our guide: How to Create and Manage Checkouts
Adding and creating customer accounts
Adding Customers There are four ways to add or create a new customer: Manual creation via the Customers menu Manual creation when creating a new checkout Addin…
Packing list
The Packing List feature allows you to review in detail the items contained in an order during preparation for shipping. Accessing the Packing List To access t…
Pause Sales Activity
Pause Sales Activity Sometimes, life’s circumstances may require you to temporarily pause your shop’s sales activity. You can do so while maintaining your sync…
Eshop
Add payment processors for my Eshop
Stripe Stripe is a payment processor that enables you to process various forms of payment including most credit and debit cards (such as Visa, Mastercard, Amer…
Eshop Settings
Eshop Settings are accessed via Eshop Editor Menu > Settings General Homepage Selection: Select an Article or Collection from the dropdown menu to be displayed…
POS
POS iOS - Get started
Welcome to the Point of Sale (POS) application documentation for iOS. This application is designed to simplify in-store sales and transaction management. The C…
Print stickers for listings
Stickers Overview Common Ground allows you to print stickers for all inventory listings, making it easy to label products with essential details like price, ti…
Hardware recommendations
Point of Sale Hardware iOS device: iPhone or iPad + minimum iOS 17 Card reader terminal by Stripe: M2 (U.S. Only) or Wisepad 3 Bluetooth Barcode & QR code sc…
FAQ
Do I need internet to use Common Ground POS? Yes. Common Ground POS is entirely cloud-based and hosted, providing you with the flexibility to access and manage…
Discogs©
Syncing your inventory with Discogs
Introduction You can connect your Discogs account in order to manage multiple tasks with Common Ground: Fetch release information from the Discogs database Imp…
List / Unlist items to Discogs
List / Unlist items to Discogs Once you've synchronized your Discogs account with Common Ground, you're able to manage your inventory and sales directly on Com…
Discogs discrepancy reports
To improve Discogs inventory synchronization, prevent incorrect orders and work around periodic API limitations, it is essential to ensure an inventory free of…
External Services
Bandcamp for Labels
Bandcamp for Labels From Preferences / External Services section, you can connect your Bandcamp account to Common Ground and import sales data. Note : Currentl…
Meta Catalog
Introduction Meta Catalog lets you automatically display and promote your products on Meta platforms (Facebook, Instagram, etc.). This guide explains how to co…
Google Merchant Center
Enabling Google Merchant Center allows you to display your listings directly in Google Search, Shopping ads, and other Google services. Connecting Common Groun…
eBay
Upload releases, products and books to eBay in Bulk using a CSV File Bulk uploading allows you to publish many listings to eBay at once using a single file. Th…