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Reactivate subscription

Ensure your subscription remains active with a valid payment method

If you see this message :

Your backoffice access was temporarily deactivated.

it could be for one of the following reasons:

  • Your 14-day trial has ended and you haven't provided a valid payment method.

  • Your payment method is expired or invalid

  • Your payment method is disputed (not enough funds, payment not authorized by your bank)

If your Backoffice is deactivated, only the Account menu is accessible.

To fix this, make sure you have added a valid payment method and then click Pay this Invoice to process the payment. Once this is complete, full access will be restored.

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