Orders
Order management, data exports and sales tools
7 articles
Orders
Introduction to Orders
Definitions Order Origins An Order is a submitted Checkout. It serves as a proof of sale alongside a corresponding invoice. It will have a distinct Origin rela…
Editing and managing orders
About Orders An Order is a submitted Checkout . An order can be generated by an admin in the Backoffice, or it can be generated from one of your sales channels…
FAQ
FAQ How did a customer receive a percentage discount on their order? There's no discount or voucher code applied. This may not be a discount, but rather a resu…
Checkouts
Export
Sales Report user guide
Welcome to this detailed article on how to read the Sales Report, an essential feature for record store owners. Follow these simple steps to navigate and under…
How to export data
What kinds of data can I export? In addition to Sales Reports , there are other types of data exports available from the Common Ground Backoffice. Orders Listi…