Edit Shipping options
When you start a Common Ground Eshop, you have different options available when it comes to what you can propose to your customers in terms of Shipping.
To edit your Shipping options:
Click on Eshop Editor from left Main menu
Click on Checkout from Eshop Editor Menu
Go to the Shipping Policies tab.
In the Shipping Policies section, click Add a new shipping policy.
Click Create Policy to save your changes
Allow customers to collect their orders from the Shop
Ticking this box will make the Shop Collection available from your Shipping options at the checkout of your Eshop. Users will be able to select that option to pick up their orders later directly in your shop instead of asking for a shipment.
Allow basket to be placed as New Order and set shipping price manually later
Ticking this box will allow users to submit their Basket without having paying. You can then edit their order freely and set up the Shipping price manually.
Once the order is set up and locked, you can send them a message to check their order from their account on the Eshop and pay directly from there (or via any other payment method you agreed on).
π Tip: This option is highly recommended for distributors as it allows a lot of flexibility on orders modifications after someone has placed their basket.
ποΈ Reminder: When activating this option, you don't need to set up shipping policies for your Eshop.
Package extra weight percentage
The number in this field will be used to add an extra percentage on the orders total weight to anticipate for the package's weight when shipping.
Shop collection phrase to display
The sentence in this field will be displayed at checkout when users will be asked what shipping option they want to choose.
Create my Shipping policy
In order to cover most regions of the world where you are able to send packages, you will have to setup multiple Shipping Policies.
Each of these Shipping policies has different properties:
A region of shipping that is defined by the geographic area the package is gonna be sent to
Different Methods that are all the available options of Shipping for that region
A free shipping threshold
To create a Shipping Policy:
Click on Preferences in the left menu
Go to the Shipping tab
Under the Shipping Policies section, click Add new shipping policy
Choose the regions to which the policy applies using the dropdown menus on the left
Define your different methods and their thresholds. You can add as many methods as you want
Tick Policy Enabled
Click Create Policy to save your policy
To know more in details how to make use each property of a Shipping policy, refer to the explanations below.
Region of shipping
We have set up pre-defined regions to make the task easier.
You can choose a continent then refine by selecting countries in those zones. You can also select countries directly.
You can search for countries directly by typing its name in english in the field next to the country selector
You can add as many countries as you want for your policy.
Free Shipping above
That is the amount on a total basket for which a user will get his shipping for free for that region.
Methods
Methods are the different Shipping options available for the region you've defined.
You can create as many methods as you want for a Shipping Policy.
Method Name
The method name will be displayed on the Eshop for the users to select. For example, it could be tracked UPS or standard Shipping.
Method Type
The method type will define on what you base the thresholds and different steps of your method on.
There are three types:
Quantity
Your method will be based on the total amount of items in the basket.
From X to Y items in the basket, you will have to pay Z for Shipping
Weight
Your method will be based on the total weight of the basket.
From X grams to Y grams in the basket, you will have to pay Z for Shipping
Common Ground calculates the total weight of your basket automatically based on the weight informations available for each item. Don't forget to add an extra weight percentage if you need to take the package in account for the calculation.
Basket Total
Your method will be based on the total amount in currency in the basket.
From X euros to Y euros total value in the basket, you will have to pay Z for Shipping
Thresholds
The thresholds are defined by the method type you've choosed. According to the method type, they will be in number of items, in grams or in euros.
To add a new range:
In the method, click Add range below
The From field is automatically filled with the next above value based on the To field from the range below
Fill in the To field with your next threshold value
Fill in the Price field
Add as many ranges as you need
Click "Update method" to save your changes
You can add as many ranges as you need.
Use above on your last range to define an infinite amount for your last range
If the continuity of the method is not respected (meaning there are ranges with unknown price) you will not be able to save your method. Make sure the continuity is respected.
Add a new method
You can have as many methods as you need on a single policy.
To add a method to an existing policy:
Click add new method below the existing methods in the policy
Name your method
Choose your method type
Fill in the thresholds and ranges
When you are done, save it by clicking on Update policy on the right
For example, for the country France, you could have a whole Shipping Policy with the following methods:
Tracked Shipping via La Poste
Standard Shipping via La Poste
Tracked Shipping via UPS
Tracked Shipping via DHL
Delete a method
To delete a method:
Click on Delete method next to the method type
Click on Update policy to save changes to your policy
Once a method is deleted, it can not be recovered.
Edit my Shipping policies
If you want your users to be able to place their order and proceed directly to payment on your Eshop, you need to activate shipping policies.
To edit your shipping policies:
Click on Preferences in the left menu
Go to the Shipping tab
In the Shipping Policies section, create/edit a Shipping policy
Tick Policy Enabled if you want your Policy to be active on your Eshop
Click Update Policy when you are done editing
When a policy is enable and saved in your Shipping Policies, it will be available to select for users when checking out online.
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