FAQ

Frequently Asked Questions

Updated over a week ago

Who's made for Common Ground services?

Common Ground solution is built for record sellers, collectors and record stores, distributors, labels and artists' agents who want to sell online and manage communication campaigns.

Can I import my Discogs inventory?

Yes. Your remote Discogs inventory is made available from your Backoffice and can be imported right away.

Can I connect my Discogs account?

You can connect Discogs Market Place and Bandcamp Digital for Labels and manage your sales in one place.

Does Common Ground charge transaction fees?

No. You only pay for your plan. No hidden fees or additional charges.

How are monthly plans priced?

Our monthly plans are based on store and team size, as we do our best to provide an enjoyable experience using Common Ground as a daily software. This way, we can help teams of all sizes benefit from our services.

Can I create my Eshop with Common Ground?

Yes. Our Eshop solution build for record sellers with a default URL is included in monthly plans. The Eshop Editor is available upon account creation to allow you to edit styles and contents. Sell records online in seconds!

Can I connect a custom domain name?

Yes. Connecting one or several domain names is available from the Eshop Editor in your Backoffice at no extra cost.

Is it possible to manage B2C and B2B sales from a single subscription?

It is required that you create a subscription for each business model since tax settings are different between retail and distribution.

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