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Reactivate my subscription

Add a valid payment method for my subscription

Updated over a year ago

If you see this message

Your backoffice access was temporarily deactivated. 

it could be for one of these reasons:

  1. Your 7 day trial has ended and you haven't provided a valid payment method.

  2. Your payment method is expired or invalid

  3. Your payment method is disputed (not enough funds, payment not authorized by your bank)

When your Backoffice is deactivated, only the Account menu is accessible.

To fix this, make sure you have added a valid payment method and then click Pay this Invoice to process the payment. Once this is complete, full access will be restored.

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