Skip to main content
How to connect a Domain name

Connect a custom domain name to my Eshop

Updated over 9 months ago

Please note that while Common Ground does not provide domain name registration services, you can still connect your own domain name at no additional cost.


Connecting an existing Domain

To begin the process of connecting an existing domain,

  1. Navigate to Eshop Editor > Domain name

  2. Press Connect Existing Domain.

  3. Enter your domain name (including www.) and press Submit.
    For example: www.yourshop.org

Verify Ownership

Now that the domain has been added to the Backoffice, you'll need to Verify Ownership by adding a CNAME record from within your domain registrar.

  1. Copy the text from Name and Value / Host fields in the Backoffice

  2. Paste into their matching locations within your domain registrar's DNS manager.

Note: Verification and connection can take up to 1 hour to process from the time a CNAME record is added, but typically is completed .

Refer to these helpful guides for further assistance : GoDaddy, Google


Need Help ?

If you are having trouble connecting your domain name, you can grant us permission to make the connection on your behalf. See below for more information, and contact [email protected] if needed.

Gandi:

GoDaddy:

Did this answer your question?