Introduction
Meta Catalog lets you automatically display and promote your products on Meta platforms (Facebook, Instagram, etc.). This guide explains how to connect your online store to Meta Catalog in just a few simple steps.
Prerequisites
Before you start, please make sure you have :
A Meta Business Manager account
Generate CSV data source link
Access your Common Ground Backoffice.
Navigate to Preferences > External Services.
Activate the Enable Meta Catalog option & Copy
A unique link to your CSV file will be generated.
Click the Copy to clipboard button.
Add data source to Meta Catalog
Log in to your Meta Business Manager account.
Go to the Catalogues section.
Select your existing catalog or create a new one.
Click on Add items.
Choose the Use bulk upload option.
Paste the link from the CSV file you copied earlier and follow the on-screen instructions to finalize the import.
Product synchronization and updating
Your catalog will automatically synchronize according to the frequency defined by Meta.
Note: Ensure that the data source link remains accessible and valid.
Troubleshooting
If you encounter any errors :
Consult the Diagnostics section of your Meta catalog to identify problems.
Make sure your CSV file complies with Meta's format requirements.
Contact Meta Business Support if you still have problems.
Conclusion
Congratulations! You've successfully connected your store to Meta Catalog. You can now promote your products via the various Meta platforms to improve your visibility and increase your sales.