You can update your basic account information from the Account menu
Account Information
Account name
This is the public name of your shop that is visible across the web, your Eshop and the backoffice
Short Description
Provide a brief summary of your shop’s identity, including its city or region, genres, and key details. Aim for 50–160 characters.
Description
Include a detailed narrative about your shop, covering its history, specialties, and services. Approximately 100–300+ words.
Email address
Email for communications between you and your customers.
Billing Email
Email for communications between shop admins and Common Ground.
Email sender
When registering with Common Ground, You are provided with a default email address. You are able to change this email a limited number of times each year.
Name
The email sender name
Email sender will appear as:
Name <[email protected]>
Shop Address
Address that is displayed publicly.
Default language for outgoing emails
Shop to client communications (excluding Newsletters) are available in the following languages from the dropdown menu.
English
French
German
Italian
Spanish
Russian
Social networks
Add social media icons to your Eshop's footer.
Chose from the dropdown menu to connect your various accounts on your Eshop.
Discogs
Ebay
Facebook
Instagram
Soundcloud
Mixcloud
Bandcamp
Twitter
YouTube
Spotify
Apple Music
Mail
Maps
Phone
Add your shop phone number.
Select your shop's timezone
Set your timezone to ensure that essential Backoffice functions such as orders, invoicing and inventory operate accurately. Timezone is important to make sure opening hours are correctly displayed on your Eshop.