What are back-in-stock emails?
Back-in-stock emails are automatic notifications sent to customers when an item on their Wantlist becomes available again.
A customer receives these emails only if they have enabled Back-in-stock emails in their notification preferences. The notification does not reserve the item or guarantee that it will remain available.
Set up back-in-stock emails
In the Backoffice, open Eshop Editor → Settings.
Under General, enable Enable the wantlist for customers, then select Submit.
When the item changes from out of stock to available, Common Ground sends the email automatically. No manual action is required.
Customers must add the item to their Wantlist and enable Send back-in-stock notifications in their account settings.
Optionally, customize the email under Preferences > Templates > Automated emails & PDF > Back in stock receipt – html.